Door plan checklist

Free resource from NightHall. Print this page with your browser (Ctrl+P) and brief the door team with it.

1. Lanes and gates

• One lane per ticket type or gate, signed before the queue forms.
• Box office apart from entry; the two queues never merge.
• Guest list lane separated from general admission.

2. Devices and access

• One authorized scanner per lane, plus one spare device per gate.
• Every device fully charged; chargers and cables at the gate.
• Revoked access for devices from past events.

3. Network

• Venue network tested at the gate, not at the office.
• Phone hotspot on a second provider as backup.
• Printed door list per gate as the fallback.

4. Briefing

• First scan admits; second scan flags for an identity check.
• Refunded codes stay dead; wrong-gate codes are pointed onward.
• Re-entry follows wristband or stamp, not the code.

5. Close

• Box office closes before the headliner, float counted against the dashboard.
• Scan counts reconciled the same night.