[Organizer name] accepts returns until [date and time, e.g. 48 hours before doors]. A returned ticket carries a [EUR amount or no] return fee. The ticket fee of [EUR 0.20 or as priced] is not returned on single-order refunds.
Refunds reverse your original payment on our account. iDEAL payments can only be reversed within 180 days of payment. Past that window you receive credit with [organizer name] with your consent, or we pay you another way and record it.
If the event is cancelled, you choose: a full refund including fees, or a carry-over of your ticket to [next edition]. We message every buyer at [address] within [24 hours].
If the date moves, your ticket moves with it. If the new date does not suit you, the cancellation choice above applies until [date].
[Organizer name], [address], answers questions about this policy. This policy version [2026-10-01] applies to purchases made while it is published.
Free resource from NightHall.