Ticketing for small festivals

Sell 2,000 to 20,000 tickets across presale waves, and survive a cancelled day without a week of hand work.

Four problems, and what NightHall does about each

  1. Presales start too late

    Pre-registration opens before the on-sale, access codes admit early buyers first, and the waitlist catches demand a sold-out wave leaves behind.

  2. A day gets cancelled

    Every buyer gets the refund-or-carry-over choice in one flow. Refunds reverse the original charge on your account, and the record still says what happened.

  3. The money never reconciles

    Event money, profit and loss, payouts and the accounting export all open to the record that produced them. Every euro traces to the charge it came from.

  4. Sold-out days leak to resale

    Returned units resell in your own shop at your own price, with face value as the default. The original buyer is refunded on their own charge.

What an edition costs

Rotterdam Rave sells 10,000 places at €50.00 all in, €45.00 admission plus a €5.00 service fee. That is €500,000.00 from buyers to your own account. On Flat rate the edition sits inside the 25,000 paid tickets a year the plan includes, so no per-ticket fee applies.

Flat rate

A yearly edition fits Flat rate. The view below reads its price out of the same record as the pricing page, so the two never disagree.

Flat rate · EUR 149 a month or EUR 1,490 a year

No ticket fee to 25,000 paid tickets a year, then EUR 0.05. For events every month.

Compare and switch

See NightHall against Eventbrite, then read the switching guide for the four-week move: export, import, a rehearsal event, and the switch on your renewal date.

Sell the next edition on NightHall

Start with the plan that fits, or try the demo and bring your presale questions.

Questions from festivals

How do presale waves work?
Windows admit buyers in order: pre-registered fans first through access codes, then the public on-sale. The waitlist takes over when a wave sells out.
What if a day is cancelled?
Every buyer is told, offered a refund or a carry-over, and answered in one flow. A refund reverses the original charge; past 180 days an iDEAL payment gets credit or a recorded payment another way.
How do I explain the numbers to my accountant?
With the accounting export, the monthly statement, VAT per ticket type and fee invoices. Every figure opens to the record that produced it.
Can a buyer pay in instalments or with credit from last year?
Credit granted by your organization stays with it and applies at checkout. Balances never move across organizers.