Switch from Eventbrite
Keep your history and switch event by event, at your pace.
1. Export from Eventbrite
Export your events with their ticket types and prices, your attendee reports, and your contact lists.
2. Let the importer read it
The Import from Eventbrite reads the export into a draft: events, ticket types at your prices, and attendees as contacts. Nothing goes on sale until you say so.
3. Run a rehearsal
Copy one real event into a rehearsal event that buyers never see. Sell a test ticket, scan it at the door, refund it, and check the payout line. Delete the rehearsal when the door behaves.
4. Follow the four-week timeline
- Week 1: export, import, and connect your own payment account.
- Week 2: rehearsal with your door team.
- Week 3: put the next event on sale in NightHall.
- Week 4: close Eventbrite on your renewal date and archive the export.
5. Mind the renewal date
Plan the switch so the last Eventbrite event ends before the renewal. Events already on sale there are seen out there, because their buyers hold tickets.
Questions about switching from Eventbrite
Does switching cost anything?
No. There is no switching charge. The Data Act terms give you full export of your data with at most two months notice and a 30-day transition.
Do I lose my Eventbrite audience?
No. Attendees and contacts come through the importer with their history, so your next presale starts from the same list.
Who holds the money during the switch?
Your own connected payment account, before and after. NightHall never holds sales proceeds, so there is nothing to transfer.