Features
Every plan includes every feature on this page.
Months before
Plan
Set the budget, plan the line-up and share out the work.
- Budgets
- Tasks
- Run sheets
- Budget against actual
- Checklist templates
- Line-up
- Venues and areas
- Day-of pack
- Events, series and templates
Budget€124,000.00 of €200,000.00
| Task | Owner | Due |
|---|---|---|
| Confirm stage plan | Paul Novak | 20 Feb |
| Book first aid team | Iris Weber | 27 Feb |
| Artist travel and hotel | Ravi Shah | 2 Mar |
Before the on-sale
Promote
Publish the event early and collect sign-ups.
- Event page
- Pre-registration
- Presales
- Coming soon page
- On-sale alerts
- Access codes
- Referral links
- Google event listings
- Share link with QR and calendar links
Sign-ups
3,140
Presale opens
Monday 12 January, 10:00
Campaign · scheduled
Presale is open for youTo the segment “Signed up for Rotterdam Rave” · 3,140 contacts with email consent
From the on-sale
Sell
Sell on your own ticket shop and at the box office.
- Ticket shop
- Box office
- Ticket tiers and bundles
- Queue for busy on-sales
- Group orders
- Gift cards
- Gift tickets
- Promoter links
- Resale and waiting list
Buyers pay with iDEAL, Bancontact, cards, Apple Pay or Google Pay, straight into your own Stripe account. NightHall never holds your money.
| Ticket type | Price | Sold | Status |
|---|---|---|---|
| Early bird | €35.00 | 1,500 | Sold out |
| Regular | €45.00 | 5,912 | On sale |
Resale queue
18
returned, 212 waiting
Paid out to your Stripe account
€298,120.00
The week before
Prepare
Get tickets onto phones and keep ticket holders informed.
- Wallet tickets
- Ticket transfers
- Messages to ticket holders
- Know-before-you-go email
- Event changes
- Cancellations
- Status page
To all ticket holders · sent
Doors open at 22:00Bring your ticket on your phone. Lockers are at the east entrance.
Sent to 7,412 ticket holders
In a wallet
6,980
Ticket transfers
38
On the night
Host
Scan tickets at every entrance and see who is inside.
- Ticket scanning
- Guest lists
- Live attendance
- Offline mode
- Entrances and gates
- Scanner staff
- Re-entry
- Box office shifts
- Door list as printed fallback
Inside now
6,208
Scanners online
6
| Entrance | Staff | Scanned |
|---|---|---|
| Main entrance | Leo Diaz | 4,951 |
| East entrance | Max Roth | 1,271 |
| Guest list | Max Roth | 86 |
Weeks after
Wrap up
Settle refunds, ask for feedback and see what the event earned.
- Surveys
- Refunds
- Payouts
- Chargebacks
- Reviews
- Profit and loss
- Sales reports
- Accounting export
Survey
8.6
average from 412 responses
Profit and loss
€162,200.00
revenue €355,600.00, costs €193,400.00
Refunds 12 · chargebacks 1Export for accounting
In every phase
Across all your events
These work the same across every event you run.
- Contacts and segments
- Campaigns and automations
- Memberships and loyalty
- Team and roles
- Reports across events
- Imports and integrations
FJ
Femke Jansen
femke.jansen@example.com
femke.jansen@example.com
MemberEmail consent
Events
3
Tickets
7
Spent
€315.00
9 JanPre-registered for Rotterdam Rave
13 Jan, 10:04Bought 2 Regular tickets
14 Mar, 22:41Checked in at Main entrance
16 MarAnswered the survey: 9 out of 10
2 AprJoined the Harbour Club membership
Segments: Came twice or more · Bought in presale
Promotion and audience
Eleven tools that fill the room. The organizer sets every term and funds every discount.
- Discount codes: Harbour Events prints 10,000 flyers with €5.00 off the autumn show. The organizer sets the benefit, the event scope, and the expiry. Each code works once, and the organizer carries the reduction.
- Referral links: Each confirmed fan gets a personal link to the coming-soon page. Confirmed sign-ups move Emma one place up the presale order. The reward is position only: no money and no prizes.
- Promoter links: Each promoter gets a personal link and code for one event. Orders through the link count tickets and revenue for Sara to see. The organizer sets a fixed amount per ticket and settles the reward outside NightHall.
- Access codes: One secret reveals a hidden listing or admits a buyer to a presale window. Tom sends fifty friends a code for the Monday presale. The organizer sets the uses, the expiry, and the listings it opens.
- Automatic discounts: A named rule cuts the price while it is active, in its window, and inside its budget. Emma sees the rule name on her order. The allocations sum exactly to the discount, and the organizer carries it.
- Gift cards: Stored value one organizer issues for its own orders. A €50.00 card pays €30.00 for Rotterdam Rave and keeps €20.00 for next time. The card stays with its organizer for 24 months, then the remainder lapses.
- Loyalty points: One organizer states how fast fans earn and what points buy. Tom sets one point per euro and a 24-month validity. Points are a discount right with no cash value, and the organizer carries every redemption.
- Memberships: A standing offer of presale, discount, and included-ticket benefits for a term of 1 to 24 months. Six hundred fans buy the Harbour Fan Club at €25.00. The organizer writes the entitlements; NightHall decides nothing about their worth.
- Waitlists: Ordered demand per listing variant while it is unavailable. The person at the front gets a time-boxed offer when quantity returns. One list per variant keeps every position unambiguous.
- On-sale alerts: Beats the organizer defines: presale in one hour, last 100 places, a tier ending tonight. Confirmed followers with marketing consent get the message. Quiet hours hold a non-urgent alert until morning.
- Campaigns and newsletters: One composed message to a stored segment, sent only to contacts with recorded consent for that purpose and channel. Anna mails 20,000 fans about the autumn party, and Emma is out because she withdrew in June.
Every discount on this page comes out of the organizer's own revenue. NightHall never pays a buyer, and it holds no funds.