Can a ticketing platform hold my money?
Some platforms hold part of ticket income until after the event. NightHall cannot: every sale settles on the organizer's own payment account.
NightHall cannot hold your money. Every sale is charged on your own connected payment account and settles there, so there is no balance with NightHall to hold.
Holding is common in the market: Weeztix holds 10 percent of ticket income until after the event. That withholds supplier money for weeks. On 8,000 tickets at EUR 45, a 10 percent hold keeps EUR 36,000 with the platform until after the event.
NightHall is built so the hold cannot happen. The charge, the refund, and the payout all run on the organizer's connected Stripe account. NightHall takes its fee on the charge at sale and records the processor's references. Payout timing then follows the processor's schedule, within days, with no hold and no reserve.
The trade is stated openly: refunds that exceed income fall on the organizer, because NightHall cannot pause payouts or hold a reserve against them.
Sources
Hold comparison and arithmetic (.litespec/intent/countries/netherlands.md, checked 14 October 2026).
Applies to: the Netherlands, checked 14 October 2026. The organizer is the seller on every charge; NightHall invoices organizers for software, never buyers for tickets.
Applies to: Netherlands, checked 14 October 2026