Can you export your buyer data when you leave?
Yes. Full export of events, contacts, and history leaves with you, with no switching charge and at most two months notice.
Yes, your audience, your events, and your history export in full and leave with you. There is no switching charge, at most two months notice, and a 30-day transition.
Export covers what you brought and what the platform learned with you. Events with ticket types and prices, contacts with their consent records, orders with their references, and the message history. Consent records travel with the addresses, so the next platform inherits provable opt-ins rather than bare emails.
The Data Act switching terms sit beside every plan: at most two months notice, a 30-day transition, full export, no charge. Your data is yours on the way out the same as on the way in.
Time the export with the renewal date of the old platform so nothing overlaps and nothing bills twice. Import into NightHall first, rehearse in a rehearsal event buyers never see, then switch the next event on sale.
Sources
Switching terms (apps/site/src/copy/switching.ts: at most two months notice, 30-day transition, full export, no switching charge). Pricing rule requirement/three-plan-pricing.switching-terms (.litespec/intent/money/pricing.md). Checked 14 October 2026.
Applies to: the Netherlands, checked 14 October 2026. NightHall imports from Weeztix, Eventbrite, Tickable, WeTicket, or a spreadsheet.
Applies to: Netherlands, checked 14 October 2026