When do payouts arrive?

Each sale settles on the organizer's own connected payment account and Stripe pays out to the organizer's bank within days. NightHall holds nothing.

Each sale settles on the organizer's own connected Stripe account, and Stripe pays out to the organizer's bank account within days. The payout schedule is visible on the Money page before the first sale.

Every sale is a direct charge on the organizer's own Stripe account. NightHall never holds the money: the processor holds it and NightHall records the reference. A payout can be smaller than a day's sales because refunds, disputes, and fees come off the amount before payout.

The payout date follows the organizer's payment processor agreement, and the processor shows the schedule in the organizer's account there. In the dashboard, the Money page shows the next payout under On its way to your bank. It also shows every payout of the last thirty days under Payouts. Opening a payout shows the payments it covers.

If the processor and NightHall disagree on an amount, the case appears under Mismatches, and the monthly statement carries the record the accountant needs.

Sources

Money movements and payout behaviour (apps/site/src/copy/money.ts; help article apps/site/content/help/en/when-money-arrives.md). Both checked 14 October 2026.

Applies to: the Netherlands, checked 14 October 2026. NightHall cannot hold payouts on an organizer's account; that is structure, not policy.

Applies to: Netherlands, checked 14 October 2026