Set up gates and scanners

Add the gates of an event with their opening hours, and decide whether guests can leave and come back in.

A gate is one entrance of the event. A scanner is a device that checks tickets at a gate. Set the gates before the night, so the scanners know where they stand.

  1. Open the event and go to Door setup.
  2. Press Add a gate.
  3. Give the gate a name and say where it is.
  4. Set the hours the gate is open.
  5. Press Add it.

Under Re-entry, choose whether people can leave and come back in. Press Save. Scanners pick up the change at their next sync.

Each scanner is authorized for its own gate and hours. See Authorize a scanner.

Before the doors open, check the Gates list on the door page. A scanner that has not synced for a while is marked there.

Max Roth sets every gate for Rotterdam Rave before the doors open at 22:00.

Change a gate's hours only before the night. A gate that closes early turns away people who hold valid tickets.