Add a venue and its capacity
Add the venue of an event and the number of places it holds, which limits how many tickets you can sell.
A venue holds the place an event happens. A capacity holds the number of places that can be sold for it. Each ticket type draws on one capacity, so the capacity sets the limit of that ticket type.
- Open Venues and press Create a venue.
- Enter the name and the address of the venue.
- Press Create the venue.
- Open the event and go to Tickets.
- Press Add a capacity, give it a name and enter the number of places.
The number of places must match what the venue allows on the night. The sale stops when every place is sold or held back.
If the number of places changes, press Change Places on the capacity. Type the new number and say why it changes. The number cannot go below the places already sold or held back.
Anna Klein adds Rotterdam Ahoy with its areas before she creates the first event.
A capacity can also pause its sale for a while. See Hold places back for guests and crew.