Return a ticket

Some organizers let you return a ticket. You return it on your order page. You get a refund to the payment method you used. You never receive payment from anyone else.

1. Open your order page. You find it in your confirmation email.
2. Choose the ticket you want to return.
3. Press Return the ticket and confirm.

The return is allowed only when the organizer offers it, and only until the date the organizer sets. The order page shows the last date.

The refund goes back to the method you paid with. It can take several days to reach your bank.

If the refund cannot be paid to your method, the organizer offers another way. That can be a credit or a payment from the organizer.

Emma Nowak asks whether her second ticket can go back. The answer depends on the organizer's policy.

Event tickets have no legal right to a return. The organizer's return policy decides. Read the terms on the event page before you buy.