The sign-in link does not work

What to do when a sign-in link has expired, or when the account area does not open.

Buying needs no account. You need a sign-in only to reach your own account area. A sign-in link works once, and it expires after a short time.

  1. Request a new sign-in link from the sign-in page.
  2. Open the newest link in your inbox. Older links stop working when you request a new one.
  3. Open the link in the same browser you used to request it.

If the account area still does not open, sign out and sign in again. Clear the site data for the address if the page keeps returning to the sign-in page.

Your order page does not need a sign-in. Use the link in your confirmation email, or read Find your order without an account.

If the link still fails, write to NightHall through the contact page. Say which address you use and what the page shows.

Not sure which address you used? Try the address you bought your tickets with.

Do not share a sign-in link with anybody else. Anyone who opens the link can reach the account area.