Content notices

Organizers' event pages are hosted content. This page carries the electronic points of contact the Digital Services Act expects a provider to publish. It also carries the route for reporting content that appears illegal.

Points of contact

There is one address and it serves both purposes, because NightHall is a single company with one set of people behind it.

For supervisory authorities

info@litenova.solutions

For users of the webshop

info@litenova.solutions

Languages accepted

Dutch, German and English

Telephone

+31 6 42535214

Reporting content that appears illegal

Every event page on the webshop carries a report link. It opens a form that asks what is wrong. The options name a fraud, an untruth, forbidden content, or something else. An address may be given, and it is only used if NightHall has a question about the report.

A report does not hide the event by itself. NightHall reads every report, decides what to do, and the decision belongs to NightHall rather than to the person reporting. A report can also arrive at the address above by email. That helps when a page is reachable somewhere a visitor cannot click a link.

What happens after a report

• The report reaches a person. Nothing is filtered automatically, because an automated decision about a buyer's content is not something NightHall does.
• The organizer is told that a report was made about its page, unless telling it would compromise an investigation.
• Where content is removed, the organizer is told why and may answer. Where it is not, the reason is stated too.
• A statement of reasons accompanies any removal, and the organizer may complain about it at the address above.

Moderation information

NightHall's rules for organizers are in the platform terms. They state what an organizer may sell and what it is responsible for. They also state the three reasons NightHall may stop an organizer selling. Those terms are what a moderation decision is measured against.

Three duties attach to NightHall whatever the terms say. It is a data controller for its own purposes. It never comes into possession of a buyer's funds. The buyer-facing surface it builds shows a lawful price.

Statements of reasons

Where NightHall removes or restricts content, it states the reasons to the organizer and records them. The statement names what was removed, under which rule, and on what date. A later reader can then tell an enforcement decision from a change of page.