Decide a ticket admitted twice

A ticket admitted twice has two admissions on record. Either one person came in twice, or the ticket was copied and two people came in. Decide which one is true.

1. Open the door page and look under Admitted twice.
2. Find the ticket. Read which scanners admitted it, and when.
3. Check the guests at the gates. Look for the holder inside.
4. Press One admission stands if one person is inside.
5. Press Neither stands if the ticket was copied.
6. Say what you found and confirm.

The decision stays on the record. It does not change the earlier admissions, which were real scans.

If the ticket was copied, the holder can be sent a new ticket code. Each new code replaces every earlier copy. See Change the name on a ticket.

The decision is recorded with the name of the person who made it.

Admitted twice cases should be decided before the doors close. A decision later in the night is harder to check.