Let in a guest whose ticket will not scan

Sometimes a ticket does not scan. The code is damaged, the phone screen is dim, or the scanner is slow. A person at the door can still let the guest in. Max Roth decides these cases on the night of Rotterdam Rave.

1. Open the door page and go to Find a ticket.
2. Type the guest's name and press Find.
3. Check the ticket that matches. Compare the name and the ticket type with the guest.
4. Press Let them in.
5. Choose the scanner at the gate where the guest stands.
6. Say what you saw and confirm.

The admission is recorded against the scanner and the person who made it. The ticket then shows as admitted.

Do not let in a guest whose ticket matches an earlier admission. Read Decide a ticket admitted twice first.

If the ticket is not valid, refuse the guest. Send the guest to the box office or to the organizer's contact.

Leo Diaz at the main entrance records what he saw in the confirmation. Write the same kind of note, so the record explains the admission.