When does my money arrive?
See the next payout, the payments it covers and the date it reaches your bank.
The payment processor pays your sales into your own bank account. NightHall does not hold the money. It records each payout the processor makes. Sara Lang checks the next payout for Harbour Events every Monday.
- Open Money in the dashboard.
- Look at On its way to your bank at the top. It shows the next payout and its date.
- Look under Payouts for every payout of the last thirty days.
- Open a payout to see the payments it covers.
A payout can be smaller than the sales of a day. Refunds, disputes and fees come off the amount before the payout.
The payout date depends on your payment processor agreement. The processor shows the schedule in your account there.
If a payout looks wrong, read the statement for the month. See Read a monthly statement.
If the processor and NightHall disagree on an amount, the case appears under Mismatches. See Close a payment mismatch.